Ascena also is consolidating e-commerce fulfillment into a single facility and hiring a new e-commerce executive for Maurices.

Apparel chain retailer Ascena Retail Group Inc. ended its 2014 fiscal year with a decent increase in web sales. But more important, Ascena, which owns and operates such retail brands as Justice, Lane Bryant, Maurices, Dressbarn and Catherines, also continued to shake up its e-commerce program by taking more of its fulfillment operation in-house and hired a new e-commerce executive for Maurices.

For the 2014 fiscal year ended July 26, Ascena, No. 86 in the Internet Retailer 2014 Top 500 Guide, reported:

  • E-commerce represented 10% of total sales compared with 9% in fiscal 2013. Based on those metrics, Internet Retailer estimates that e-commerce grew 13.0% to $479.0 million from $423.9 million in fiscal 2013.
  • Total sales increased 1.7% to $4.79 billion from $4.71 billion.
  • The company did not break out comparable-store sales.
  • Net income decreased 11.8% to $133.4 million from $151.3 million.

Over the course of fiscal 2014 Ascena began consolidating more of its e-commerce fulfillment operation at a central hub in Greencastle, IN. “Lane Bryant and Catherines have transitioned e-commerce fulfillment operations, with our remaining three brands on schedule to be moved over in spring of 2015,” CEO David Jaffe told Wall Street analysts on a recent year-end earnings call. “While traffic continues to be challenging, we continue to focus on controlling what we can control,” Jaffe told analysts according to a transcript of the call by Seeking Alpha.

For the fourth quarter of fiscal 2014, Ascena reported:

  • E-commerce represented 10% of total sales compared with 9% in the fourth quarter of fiscal 2013. Based on those metrics, Internet Retailer estimates that e-commerce grew 9.3% to $118 million from $108 million in fiscal 2013.
  • Total sales decreased 1.7% to $1.18 billion from $1.20 billion.
  • Comparable-store sales decreased 2%.
  • Net income decreased 47.3% to $15.7 million from $29.8 million.

“Partially offsetting the challenging market environment was another strong quarter of e-commerce sales,” Jaffe told analysts. “We are continuing to explore customer response to new promotions, including flat rate and free shipping with purchase threshold.”

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In September Ascena hired Ali Wing as chief marketing officer and executive vice president of digital commerce for Maurices. Wing joins Maurices after 10 years as CEO and founder of Giggle, a multichannel retailer, wholesaler and licenser of baby products.

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